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Meet the staff:

Susan - Front Office Manager / Administrative Assistant

Susan has been with Downtown Dental for many years, and goes out of her way to make patients feel comfortable and right at home.

She enjoys singing in her church choir, and being at the lake with her family and friends.

She also loves spending time with her special God-child and her dachshund “babies”, Penny and Hunter.

Mary Beth - Hygienist

Mary Beth graduated with honors from the University of Tennessee - Memphis with a B.S. degree in Dental Hygiene.

She is a member of the Second District Dental Hygiene Society, as well as the Americian Dental Hygiene Association.

She volunteered with Interfaith Clinic when it first opened its doors in Knoxville. She also volunteers each year with elementary schools for National Children's Dental Health Month.

Mary Beth and her husband Brad are active in their church and enjoy traveling and spending time on Norris Lake with their three daughters.

She has worked for this practice for over 30 years and looks forward to many more years of providing excellent patient care.

Sandy - Hygienist

"To clean or not to clean?"... that is the real question.

All the medical data shows a direct correlation between our overall health and the health of our gums and teeth. In fact, there is good evidence now of the link between heart disease and gum disease.

I take seriously good oral hygiene and regular cleanings. I have seen the pay-off of committed patients through the years, I am eager to share my professional hygiene skills with everyone.

After your first visit, we will educate you on the proper brushing technique, oral hygiene habits, and we can present an overall game plan for your best dental health.

Young children who are taught early to go to the dentist maintain those good habits and have a lifetime of healthy teeth. I've seen all ages 3-100, and welcome everyone.

In conclusion, as a professional dental hygienist, wife, and mother of four, the answer to the question is definitely... CLEAN!

Denise - Dental Assistant

I have been with this dental practice for 26 years. I love being a part of Downtown Dental. We are like a family here, and we love to see our patients smile!

When I'm not working, I love spending time at the ball field, lake, or snowboarding.

I also love vacationing at my favorite place, Aruba!

Tiffany - Dental Assistant

Proud associate of Downtown Dental since December 2004!

I have a wonderful husband and a beautiful son. I really enjoy family time. We like going to Dollywood and Splash

Country, traveling, being outdoors and attending UT football games!

I was born and raised in Powell, graduated from Powell High School and attended Pellissippi State University's

Dental School. I really enjoy seeing all of our patients when leaving the office with a smile on their face. It shows we have accomplished a job well done!

Monica - Hygienist

I was born in Gatlinburg, and still live in the area. I attended Tennessee Technological University and East Tennessee State University.

I am active in my church, and enjoy swimming and working out in the gym. I also have a Green Belt in Martial Arts, and enjoy competing in tournaments. The joy of my life is my daughter Madelaine!

Jori - Front Office - Administrative Assistant

I am the newest member of the Downtown Dental Knoxville family. I am so blessed with all of my co-workers and to be able to help our patients every day. I love the opportunity to build a relationship with our patients, and truly enjoy being able to answer their questions and help them in any way possible.

I graduated from LSU (Go Tigers!) and moved to Tennessee in 2016. My wonderful husband and I live in Halls with our two dogs, Macy and Cooper. We are active in our church and help out with the worship team. We love living in Tennessee, taking advantage of all the wonderful hiking trails in the area. We also love sports of all kinds, and love going to games.

Downtown Dental - Knoxville

Dentist Marsha L Hickey, DDS

Knoxville, TN

Dr. Marsha L Hickey continues a downtown Knoxville, TN dental tradition, offering patients dental care of unsurpassingly high quality, facilitated by the most advanced technology and administered with a gentle, compassionate touch. Now, thousands of transformed smiles later, Dr. Hickey remains as devoted as ever, restoring beauty and health to the mouths of hundreds of patients each year. As a result, Dr. Hickey has earned an esteemed place among the most elite cosmetic dentists, making her clearly the cosmetic dentist of choice in the Knoxville area.

Areas of preventive dental treatment include:

Dental Exams

Radiographs (X-rays)

Oral Hygiene

Periodontal / Periodontics

Night Guards (for teeth grinding)

TMJ & TMD splint therapy

Areas of cosmetic dentistry include:




Cosmetic Bonding

Teeth Whitening - take--home professional system, or in-office treatments

Smile Design


Areas of restorative dentistry include:





Tooth-colored Fillings

Root Canals