What our Patients are Saying
The best experience I’ve had at a dentist office. Dr. Hickey is amazing. She was telling me what she was doing throughout the process. Usually the dentist office isn’t an enjoyable experience, but here it was actually pleasant. Thank you to the staff at Downtown Dental!
The best dentist I have ever visited! I have been going to Downtown Dental for a few years now and they are amazing. Dr. Hickey makes you feel very comfortable and Monica is a great hygienist. Very professional, great, caring staff.
On my first visit to Dr. Hickey, she told me that fixing the teeth was no problem and she put me completely at ease. I have severe dental anxiety, so having a caring understanding person telling me that my problem would be fixed and would be better than before was reassuring.
I couldn’t have imagined how much better my teeth could look. Honestly, I cried on my way home from my final appointment. My teeth look better than they did when I got my braces off 20 years ago! Words can’t express the change you’ve made in me. I hated having my picture taken and hated smiling… but now I am constantly smiling as big as my mouth will allow!!!
Thank you guys so very much!!! And, I have already referred several people to your office, because I can’t say enough good things. Sending so much love and appreciation, see you guys soon for a cleaning.
Then Dr. Hickey came in. She was so kind and gentle. She actually listened to my concerns and came up with a plan that would address my needs and not require a second mortgage on my house! I cannot express my gratitude to the staff there! I can say without a doubt anyone looking for an incredible dental office(especially if you’re a fearful patient like me)run, do not walk to set an appointment up there. Even if you have neglected to go for years, they will welcome you with open arms, discuss what you need to do to get back to where you need to be, and help you achieve those goals!! Kudos to these ladies!!!
Who likes going to the dentist??? I do!!! Well, I do now since I found Downtown Dental… Dr. Hickey is exceptional, and her staff is so fun, friendly, and helpful! You have a wonderful team! I have had such a great experience with Downtown Dental being my new dentist. I have recommended you to everyone!! Three of my friends should be calling to make appointments very soon. Thank you very much for all that you do. I will be seeing you in about 2 weeks.
Today was my first visit with Downtown Dental and all the staff were amazing! They were all friendly, quick, but thorough! They made my first visit very calming and welcoming and I will be coming back!
Dr. Odum is an awesome addition to this office! He is super personable and the only dentist I have had to double check with the patient on my comfort level. I had an issue with a crown and he was able to get it situated at the last minute before I went out of town. Dr. Hickey is wonderful as always. Highly recommend this practice to anyone.
So we’ve been patients of Dr. Hickey’s for 7 years. After my first initial appointment, I made a review on how excellent the practice and staff are. One of the reasons I initially chose her practice, was because it was all female. Well fast forward 7 years, and it is time for my daughter and I to have our cleanings. Unfortunately I couldn’t make the initial appointment (the one scheduled 6 months ago), and I needed to reschedule. So I call the office, and long story short, Dr. Hickey is booked, but Dr. Odum was available. Not gonna lie guys, I was devastated! 😂 But I made the appointments and just decided to power through it. That appointment was this morning, and I just wanted to let Knoxville know Dr. Odum knocked it out the park! I have NEVER met a male dentist as kind, caring, gentle and who ACTUALLY listened to my concerns as him. His bedside manner made it as if I wasn’t at the Dentist, and the time passed quickly and pleasantly. After all these years I trust Dr. Hickey’s judgment implicitly, so I know if she was bringing him on to join her team, he had to be pretty damn special, and he was! I absolutely will continue bringing my family to Downtown Dental, and also take great confidence in recommending that current or new patient, you meet and get to know Dr. Odum, you will not be disappointed.
I’m glad to find this place, people in here are very kind; I’m latina and I felt so comfortable in here! Dr. Nicholas Odum is very nice, comprehensive and professional, I received a great treat from him and from all the staff.
Dr. Odum might be the most outstanding practitioner I have ever had the pleasure of meeting. He is kind, caring, understanding, and truly wants to get to know you. I think most of us have anxiety of going to the dentist. I felt like I was in the chair with my best friend. The front office staff is just as awesome! You want to talk to them because they are so upbeat and friendly! They also can’t say enough good things about each other! They are very inclusive to everyone! So everyone knows its a safe place!